1. Acceptance of Terms

By using this website, you agree to the terms and conditions outlined herein. If you do not agree to these terms, please refrain from using the website.

2. Eligibility

This website is exclusively for employees of the Government of Nagaland (In Service and Pensioners). Only authorized employees with a valid Employee / PIMS Number are eligible to register and apply for a Government ID card through this platform.

3. Registration and User Responsibilities

1. Accuracy of Information: You are required to provide accurate and complete information during the registration process, including your Employee Code and personal details. Inaccurate or false information may result in the rejection of your ID card application or potential legal action.
2. Confidentiality: You are responsible for maintaining the confidentiality of your login credentials. Any unauthorized use of your account should be reported immediately.
3. Changes to Information: It is your responsibility to keep your information up to date. Any changes to your personal or employment details should be updated promptly on the website.

4. Payment & Refund

• All identity cards will be issued at Rs.100 (rupees one hundred only).
• There shall be no refund for cases where the Government Employee has applied for a card and found that the details are wrong on delivery as all details have been made available to the employee to verify before finalising payment.
• In cases where there is a payment failure, i.e. (Payment was deducted but the Portal is showing Pending), an option will be provided to the government employee to RE-CHECK their payment status. Subsequently, after checking the status, if the Payment has failed, the Government Employee can submit an application for refund with documentary proof of the amount deducted (like copy of Bank Transaction etc.) to P&AR Department, addressed to the Under Secretary, P&AR (PIMS) through the online form provided in the portal.

5. Issuance of ID Cards

Upon successful registration and payment, the ID card will be processed and issued to the employee through the NODAL OFFICER within the stipulated time frame. The time for issuance may vary due to administrative processes or unforeseen circumstances.

6. Authentication

Verifying authorities may note that the Government Identity card will have a QR code which can be scanned by concerned authorities to verify that the employee is holding a valid and current Identity card. On reissue of a card the previous card will be deactivated and considered invalid.

7. Privacy Policy

Your personal information collected through this website is used solely for the purpose of processing your Government ID card application. We are committed to protecting your privacy and ensuring that your information is handled securely and in compliance with relevant laws. Please review our Privacy Policy for more details.

8. Security

We employ standard security measures to protect your data; however, we do not guarantee that unauthorized third parties will never be able to breach our security systems. You acknowledge that you provide your personal information at your own risk.

9. Limitation of Liability

The Department of P&AR, Government of Nagaland and its representatives are not liable for any indirect, incidental, or consequential damages arising out of the use of this website, including but not limited to delays in issuing ID cards, technical errors, or security breaches.

10. Modification of Terms

The Department of P&AR, Government of Nagaland reserves the right to modify or update these terms and conditions at any time without prior notice. Changes will be effective immediately upon being posted on the website. It is your responsibility to review the terms regularly to stay informed.

11. Termination

The Department of P&AR, Government of Nagaland reserves the right to terminate or suspend access to the website for any employee who violates these terms and conditions or engages in fraudulent activities.

12. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the Union of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the Gauhati High Court Bench, Kohima, Nagaland.